Customer Service
Customer Service Mission
Lordship Limousine is dedicated to providing excellent customer service so that you can attend the events you have planned with peace of mind that your needs are being handled by experienced staff. We believe that telephone calls help us build good relationships with customers that will benefit their trip experience and our relationship with them going forward.
We ensure your satisfaction with your trip or event
We provide experienced drivers for events that are important to you. Ultimately, it is our devotion to excellent customer service that differentiates us from other limousine companies.
- Yes, we are fully insured.
- And our drivers are trained and experienced.
Cancellations with less than two hours’ notice will incur an industry-standard fee of half the estimated fare plus incurred expenses such as tolls or parking. Pushing back your pick up time with less than two hours’ notice (industry standard) may incur wait-time charges or late-cancellation/re-book charges as described. Your customer service agent will help you determine the least expensive way to make late changes. Placing a phone call to a customer service agent is the best way to handle such issues.
Call us at “(203) 940-0773”